Welcome to MTrax Download Support
How can I access my downloads?
Download your files from the links in your confirmation email
Once you completed your order you’ll receive an email with the details of your order and links to download your files. Clicking on these links will take you back to our website. If you're still logged in the download will start immediately. If not, you'll be prompted to log in to your account.
If you can't locate your email, don't worry, you can also download your files from your account.
Download your files from your account
- Go to "My account > My downloadable products"
- Click on the links to the products you would like to download.
- You can find more info on downloading your mp3 albums here.
Use the free MTrax Fitness Music App for iPhones and iPads
- Download and install the latest version of the app from the App Store.
- In the app‘s left menu touch the MTrax logo and login with the same credentials you used when logging in here at mtraxdownload.com
- Your available products will now show in the app. Touch the cloud-icon beside the products you wish to download and store locally on your iPhone or iPad.
MTrax Fitness Music App for iPhones and iPads
- Iphone 5 or later
- iOS 7.1 or later.
- Compatible with iPhone, iPad and iPod touch.
Downloading the mixes cancels/stops.
- Download one mix at a time.
- Check your internet connection.
- Try another wifi-network.
Problems with interrupted playback.
The phone is probibly overloaded. This is solved easily by terminating background processes.
Double click on the "home" button, then swipe app-windows upwards to shut the app down.